Refund policy
Every product in our store is digital: ebooks, audiobooks and book bundles. A digital file can't be returned once it has been delivered, so all sales are final and we don't offer refunds or exchanges.
If something goes wrong with your order, we'll make it right:
- If your files don't arrive, or a download link doesn't work, we'll send them again.
- If a file is damaged or won't open on your device, we'll replace it or send it in another format.
- If you were charged twice for the same order, we'll refund the extra charge.
Some of our books are in Kindle Unlimited and are read on Amazon. Those are bought or borrowed through Amazon, so any refund for them is handled by Amazon under its own policy.
For help with an order, reply to your order confirmation email and include your order number.
Nothing in this policy limits any rights you have under the consumer laws of your country.